Improve Your Mental Health With BetterHelp Therapy

Updated November 21, 2022 by BetterHelp Editorial Team

Daily responsibilities, work, relationships, and family life can be overwhelming and take a toll on your mental health in today's world. Mental health concerns are common in the United States, with nearly 1 in 5 American adults living with mental illness, yet less than half receive their treatment. However, modern technology in counseling has made it possible for individuals who previously found traditional therapy to be somehow inaccessible to them, either due to cost, transportation, or long wait lists. With online therapy platforms like BetterHelp, you can receive convenient and affordable support. Read on to learn more ways to improve mental health.

What Is BetterHelp Therapy?

Would You Like to Improve Your Mental Health?

BetterHelp is the largest online therapy platform that provides affordable, discreet, and convenient mental health support and individual counseling for those experiencing mental health concerns, difficulties in their lives, or simply needing someone to talk to. Based on your objectives, unique needs, and preferences, BetterHelp will match you with a licensed therapist who best fits your goals and needs, and you can receive support through in-app messaging, video chat, live chat, or phone calls. With BetterHelp, there are no long waitlists; you can be matched with a licensed, experienced therapist who fits your needs within just a few hours to 48 hours of filling out the questionnaire.

Some commonly asked questions about the platform include:

Is BetterHelp counseling legit

How much does BetterHelp charge per month?

Do BetterHelp therapists diagnose?

Why is BetterHelp so expensive?

How long are BetterHelp sessions?

Can you claim BetterHelp on insurance?

Can you do BetterHelp once a month?

Is BetterHelp actually useful?

How many times a week can you use BetterHelp?

Do you have to use BetterHelp every week?

Benefits Of Online Counseling

With the advances in technology, online therapy has been gaining in popularity and poses numerous benefits for the individual receiving care and the licensed therapist. For many individuals, reaching out for help from a professional may seem overwhelming, or they may feel they don't have the time or budget. Some individuals may not have the means or ability to travel to a therapist's office. Below are some of the top benefits of online counseling.

Not only can some people run into issues with a therapist’s availability, some individuals may experience severe depression or social anxiety, making it difficult to get out of bed or leave their homes. Unlimited messaging and scheduled video sessions with a licensed therapist allows people with mental health conditions like these to get the same experience as an in person session. Not only that, the sign up process is made easy through the BetterHelp website, making it effortless to get the online counseling they need.

Comfort - Some individuals may have difficulty opening up to others, especially in an unknown environment like a therapist's office. With online therapy, many individuals may feel more comfortable opening up about their personal experiences in the comfort of their own homes with their belongings. This may help the individual receiving care relax, start a conversation, and move the treatment along faster compared to traditional therapy.

Time - Today's world is often fast-paced. Many individuals may barely find the time to juggle their family, daily responsibilities, and work, much less find the time to book an appointment and commute to a therapist's office. Individuals can receive support 24 hours a day, 7 days a week, with online therapy. Online therapy fits your schedule, making it possible to talk to your therapist whenever and wherever you need it. It should be noted that video, phone, or live chat sessions are scheduled weekly, but you can reach out to your therapist anytime via in-app messaging.

Cost - Budget may prevent many individuals from seeking the mental health care and support they need. Some individuals may not have insurance, or their current insurance plan may not cover therapy. 

Deeper Insights - Online therapy may give your therapist deeper insights into your personal experience and environment. With live video chatting, your therapist can have the opportunity to see your home and your interactions in your environment outside the confines of a therapist's office. A live video session may allow your therapist to make more personal suggestions or guidance, adding to their therapeutic approach. However, if you aren't comfortable with having a video session, live sessions can also be conducted via phone.

Effectiveness - Some individuals may be concerned about the effectiveness of online therapy compared to traditional therapy. However, recent studies show that online therapy is just as effective as in-person therapy for various mental health issues and concerns, reporting improved symptoms after a month and comparable satisfaction to traditional therapy.

How Therapy Sessions With BetterHelp Work

When signing up for BetterHelp therapy, you'll be asked to fill out a questionnaire and preferences for your therapist. Depending on your objectives, specific needs, preferences, and therapists' availability, you will be matched with a licensed therapist within a few hours or up to 48 hours. If you haven’t been formally diagnosed by a professional yet - that’s okay! BetterHelp’s experienced therapists are trained to treat the concerns you are dealing with.

Once matched, you can schedule live video, chat, or calling sessions with your therapist in 30 minutes, 45 minute, or 1-hour blocks. You can also use in-app messaging, which doesn't require any scheduling. You will receive a notification once they respond.

BetterHelp is a subscription-based service billed monthly, and the number of sessions needed may vary from one individual to another. Therefore, BetterHelp cost of therapy can different from one person to another. The number of sessions necessary can be discussed between you and your therapist. Some individuals may feel their mental health improves within a few weeks, while others may prefer sessions over a longer period, which can be typical of things like couples therapy or addressing complex mental health issues.

The Cost Of Online Therapy

The cost of online therapy is often flexible and more affordable than in-person therapy, with BetterHelp subscriptions ranging from $60 to $90 per week, which is billed monthly, every four weeks. The subscription cost may be based on your location, preferences, and therapist availability.

Medicare or Medicaid does not cover BetterHelp therapy, but some insurance plans may cover a limited portion of the cost. Insurance plans vary, and you may need to check with your provider to see if they cover online therapy. However, BetterHelp's affordable subscription-based online therapy service is often comparable or may even be less than the copay of most insurance plans that provide therapy coverage. If for any reason, you feel you no longer need online therapy, it is very easy to cancel your subscription at any time. Additionally, financial aid options are offered by BetterHelp to those who qualify for financial assistance.

Get Online Therapy With A Real Therapist

Would You Like to Improve Your Mental Health?

The therapists at BetterHelp have licensed psychologists, marriage and family therapists, clinical social workers, licensed professional counselors, accredited, hold a master's degree or doctorate, and have at least three years and 1,000 hours of experience as a mental health professional. All therapists may have various backgrounds, use different therapy approaches or have specific areas of expertise; therefore, you will be matched with a therapist who best suits your specific objectives that are unique to your individual needs.

When signing up with BetterHelp, you will fill out a detailed questionnaire about yourself and your needs and information about your preferred therapist. This will help the platform match you with a licensed therapist who is right for you and from here you can schedule your first live session. While BetterHelp is an American-based platform and all the licensed therapists live in the US, individuals can receive therapy and support from anywhere, which is helpful if you can’t find a therapist based in your country. If at any time you feel your therapist is not right for you, you may request to be matched with a newly licensed therapist. There are many BetterHelp counselors you can switch to by contacting customer service, if needed.

Online Therapy Versus In-Person Therapy

Recent studies also show that online therapy may be just as effective as in-person therapy, with individuals reporting improved symptoms of mental health concerns after a short period (as little as one month).

However, online therapy typically can't officially diagnose mental health conditions, prescribe medication, or fulfill any required court order. Online therapy may not be right for individuals with more severe symptoms or mental health concerns, and it may be important to seek support from a licensed medical professional face-to-face.


If you're experiencing a difficult time or have any mental health concerns, it may be helpful to seek support from a professional therapist. With BetterHelp therapy, you can receive affordable, convenient, and discreet support from the comfort of your own home or wherever you have a reliable internet connection. A licensed therapist may be able to provide tools and guidance to help you overcome any difficulties in your life. Get started today to get matched with a licensed therapist who best suits your needs and begin your journey to improved mental health.


Is BetterHelp a real therapist?

Is BetterHelp therapy free?

Is BetterHelp therapy or counseling?

Is BetterHelp cheaper than therapy with insurance?

How long are BetterHelp sessions?

Is BetterHelp actually reliable?

Is BetterHelp good for anxiety?

Which is more affordable Talkspace or BetterHelp?

Is BetterHelp face to face?

How do therapists get paid on BetterHelp?

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